Postie orders are shipped within 3 business days, and up to 7 business days. We offer FREE shipping on orders over $75 before taxes within Canada and $100 to USA.
Orders placed on holidays or weekends will be fulfilled the following business day. If we are experiencing large order volumes and cannot fulfill your order within 7 business days, we will send you an update email with the date your order will ship.
Shipping charges for your order will be calculated and displayed at checkout. Many rates available include tracking and we recommend using tracked shipping if you need your order by a certain date.
CANADA
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
Letter Mail (no tracking) |
5-15 business days |
$2.61 |
|
Expedited Parcel |
1-7 business days |
Calculated based on order weight |
|
Xpresspost |
1-3 business days |
Calculated based on order weight |
|
Priority |
1-3 business days |
Calculated based on order weight |
*Postcard Chocolate Bars sent as postcards DO NOT include tracking and are sent via standard letter mail (5-15 business days).
USA
|
Shipment method |
Estimated delivery time |
Shipment cost |
|
Light Packet USA (no tracking) |
4-6 business days |
$5.95 - $11.95 |
|
Tracked Packet USA |
4-7 business days |
Calculated based on order weight |
|
Expedited Parcel USA |
4-7 business days |
Calculated based on order weight |
|
Xpresspost USA |
2-3 business days |
Calculated based on order weight |
*Orders to USA may be stopped by USA customs for inspection and result in extended estimated delivery times.
We ship to P.O. boxes!
You will receive a shipping confirmation and order tracking number (if tracking is included in your shipping method) within 3 business days of placing your order. Tracking may take up to 48 hours to update.
Postie is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Chocolate is a fragile item. When purchasing from Postie and selecting shipping, you accept that damage may occur during shipping. Postie is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
Typos and mistakes happen. Always double check your order confirmation email. If you find a mistake, please email us hello@sendapostie.com IMMEDIATLY. If a customer provides us with an incomplete or incorrect address and the order has already shipped, we can no longer correct the address - it will go to the incomplete or incorrect address. It is the customers responsibility to confirm this information before the order is sent. We are not responsible for orders that are shipped to the wrong address when the provided address is incorrect. If the order is returned to us (this process can take up to 12 weeks), we will contact the customer to arrange for reshipment at the customers expense.
All above terms apply to International orders.
