ANSWER: Good question. Postie is the world’s most dedicated mail-carrying bird, and he delivers Postcard Chocolate Bars with serious main-character energy. He's cute, speedy, and always on a mission: zipping through neighbourhoods, popping into shops, and dropping off a little hit of joy like it’s official business. Postie doesn’t just deliver chocolate… he delivers a moment.
ANSWER: Postie is proudly located in Ottawa, Ontario, Canada! We make all of our awesome sauce bars here, and stock tons of stores across North America. Check out more places to grab our goodies here.
ANSWER: A Postcard Chocolate Bar is a chocolate bar you can send in the mail, just like a postcard. Each Postcard Chocolate Bar weighs around 85 grams. Because they are under 100 grams, they can be sent through the regular letter mail using just one oversized letter mail stamp within Canada. Sending outside of Canada? You can send Postcard Chocolate Bars anywhere in the world on your own. Visit your local post office, and they will give you the appropriate postage for your bar's destination.
ANSWER: Yes! Postie sources chocolate from the best chocolate maker, Cacao Barry. Cacao Barry is certified sustainable under the Cocoa Horizon program. We are committed to empowering cacao farmers to improve their incomes, and stay active in supporting industry programs that aim at eradicating abusive child labor, keeping ecological sustainability in mind.
ANSWER: Our chocolate is best eaten within 1 year of purchase. Store in a cool, dry place. Some people like to eat cold or frozen chocolate, but we recommend they be enjoyed at room temperature for the best flavour.
ANSWER: All Postie products are made in our kitchen in Ottawa, ON. In our facility, we make items that contain nuts, soy, dairy, gluten, and other allergens. We take extreme care to make our products that are dairy-free friendly and/or gluten-free friendly separately from others, but cross contamination is still possible. Please refrain from consuming our products if you have any severe food allergies including nuts, dairy, and gluten.
ANSWER: We're stocked in tons of stores across North America, and some in Europe! Check out our Store Locator to find a shop near you.
ANSWER: We offer Canada-wide shipping (free shipping on orders over $75), US shipping (free shipping on orders over $100), and world-wide shipping.
Step 1: Upon checkout, select shipping.
Step 2: Full out yours or your recipient's shipping information (we can ship to someone on your behalf!) and we will ship your order within 3 business days of your order being placed. See more about our shipping policies here.
ANSWER: When we send your orders, we send out a little "Hey! We sent your order!" email. Please check your spam or promotions folder if you have not received this email within 3 business days of ordering. If we did not include a tracking number, there is no tracking number! Postcard Chocolate Bars sent as postcards DO NOT include tracking and are sent via oversized letter mail which can take 5-15 business days.
ANSWER: Yes, you can! We can definitely make something amazing for you. Whether you want a personalized message, specific flavors, or a unique design, our talented team can bring your vision to life. Minimums start at 500 units. Please contact us with as many details as possible and we'll make it happen!
ANSWER: We've partnered with Faire to offer US$100 off & 1 year of free shipping on our line on new Faire accounts. Ordering our line through Faire offers 60-day payment terms, returns, and we always participate in their discount markets. Read more about it here.
